Chargebacks | What is a Chargeback and how can I prevent them?

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As a business owner, you are probably aware that your relationship with a customer doesn’t end right after they’ve completed their transaction. As soon as a customer decides to make a purchase, a series of actions take place. Even though converting a customer is widely regarded as the “finish line,” the truth is that things […]

Overview for Merchants to Avoid Payment Processing Chargebacks

A chargeback is essentially a disputed transaction initiated by the consumer after a product or service has been purchased. The credit card chargeback happens when the customer contacts the card issuer to dispute the charge. Either way, the chargeback process is supposed to protect consumers from unauthorized transactions, however, this system is sometimes abused in […]